Once we’ve created an Inventory/Check-In Report for a property (at/before the start of a new tenancy), we may be required to produce a Check Out inspection report for the same property.
What is a Check Out report?
The Check Out report constitutes a record of any significant changes in the state, condition and cleanliness of a property since a previous inspection, usually in reference to the Inventory/Check-In Report that was compiled at the start of the tenancy. It may be that an Interim/Midterm report that was also produced during the tenancy. Nevertheless, the Check Out inspection report should record any significant changes in relation to the initial Inventory/Check-In Report rather than the Midterm/Interim report, since the changes from the very beginning of the tenancy need to be taken in to account., being (at least, in part) the tenant’s responsibility.
Using Inventory Egg, we can base a new report on a previous one in different ways. For more information, see the blog article (Basics of) The Property Reporting Cycle
For example, it may be that a tenant has caused damage to items within the property. In this case, the Check Out should clearly document the damage with relevant information and photos. Items that were present in the original inventory/check-in but that are no longer present should be recorded as missing items. It would be expected that the property should be restored to its original state of cleanliness and where that isn’t the case, it should also be recorded.
Meter readings should be included, being part of the picture of the current state of the property as well as prepayment amounts on meters.
Returning of property keys should be documented, including info on any missing or damaged keys.
Purposes of a Check Out inspection
As well as identifying any issues caused by the tenant, the purposes of the Check Out need not stop at that. There might also be issues that aren’t the tenant’s responsibility but where it would be useful for the party managing the property to have awareness of any such issues in order to address them and to bring the property back to a state where it is rentable.
The list might include:
- Deterioration due to wear and tear beyond a point that the item requires replacement for which the tenant wouldn’t be responsible.
- Health and Safety related issues such as expired gas certification, testing of fire extinguishers and other fire-safety equipment.
- Services and Utilities related issues. For example, awareness of last date of emptying a septic tank.
- Information about Gas and Electrical Appliances including whether working, pat test date (electrical)
With this in mind, information within the report can also be used for a variety of purposes, with the intent of restoring the property to a rentable state and can include:
- Arranging repairs
- Arranging maintenance
- Replacement of damaged or missing items
- Cleaning
- Pat testing
- Gas safe certification
- Any work required at the property to bring it back to its original, rentable state
Whilst the responsibility for health, safety and security may not be on the shoulders of the the Inspector/Clerk, it would certainly provide a more useful report if information on these areas was included.
After considering some of the principles that can be applied to producing a Check Out inspection report, let’s look at how some of them have been implemented in the Inventory Egg app.
Starting a Check Out report
To create a new Check Out report, we use ‘Add/New’ as usual, selecting the report-type as Check Out. However, instead of entering the property address, setting up rooms and items/contents, we use the Property/Report Lookup function to access previous report for the property.
(See also our support pages and tutorial videos on Creating an Inventory Report with Inventory Egg and Compiling a Check Out inspection report.)
Enter part of the property address, then select the relevant property and Inventory report
After tapping on the Inventory Report, the property address should show in the address field:
We can then Save our new report, using the default options unless we have a specific reason for making any changes.
Populating the Check Out
Note: in Inventory Egg app, the Midterm/Interim report is structured in a similar way to the Check Out. However, the emphasis in a Midterm report may differ to that for a Check Out. A midterm report is intended to:
- Identify any issues early on to prevent them escalating (should a tenant not notice or report them), which might include maintenance problems
- Check the state of the property in regards to the tenant’s treatment of it (whilst respecting the tenant’s rights).
Once in our new Check Out report, as well as the Rooms and Items/Contents from the Inventory, we should notice that we can see various fields showing information from the previous Inventory Report against which we compare the current state of the property.
In the broadest terms, there are 2 ways in which we record our Check Out information.
- In highlighted Check Out fields
- Using ‘Flags’
This provides easily visibility of where to enter our Check Out updates.
Check Out fields (Orange border, yellow background)
For many areas in the Inventory Egg app Check Out report, we see a field for the Inventory Report, alongside which there’s a corresponding Check Out field, highlighted with an Orange Border (and yellow background).
For example, for Electricity Meters (also for Gas and Water meters) the Inventory meter reading field has a corresponding Check Out meter reading field:
Similarly, for Room overview, there’s a corresponding Check Out room-overview field:
Notice that for the Room overview, there’s also the option to add a flag.
Flags
In many sections throughout the Check Out report, there’s also the option to Add a Flag. Flags provide us with some distinct categories that allow us to clearly log the Issue-type and the party Responsible for an issue.
Whereas the app provides specific Check Out fields in some areas such as for meter readings, property overview, room overview notes, returning of keys, Schedule of Condition check out notes etc, where a serious or significant issue has been identified, it should be raised on the report using a Flag.
Flags constitute a clear and distinct way of raising awareness of any significant issues identified during the Check Out.
They provide a clear way of recording the Issue type and also area and responsibility and include an areas for notes and photos related directly to the Issue.
Once we’ve tapped ‘Add Flag’ a new page opens where we can log details, including setting the Issue-type and the Responsible party:
By working through all sections of the report, populating Check Out fields and adding Flags for any significant issues, we can easily compile a suitable and useful Check Out report.
See our Check Out support section for more detailed support on Compiling a Check Out inspection report.
For starters, see Creating an Inventory Report with Inventory Egg
